Returns & Exchanges
At Brilliant Minds, we stand by the quality of our products and offer a 30-day hassle-free return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you find the perfect alternative or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or use our guest return tool with your order number and email address to start the process.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely attach it to the outside of your return box.
- 4.Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
